Returns and Warranty of Actxa Products

Actxa’s Return Policy

All Actxa products come with a 1-year warranty from the date of purchase. Actxa products purchased through other retailers must be returned in accordance with their respective returns and refunds policy. 

If you have received defective product(s), you may contact us via our contact form or visit Actxa’s authorised service centre located at Oui Click Singapore, 114 Lavender St, #10-84 CT Hub 2, S338729. Operating hours are on Monday to Friday - 9.30 am - 6.30 pm. The contact number is 6280 6022 / 6027. 

To receive service and support for Actxa’s products under warranty, please produce a valid proof of purchase at Actxa’s authorised service centre. Actxa will inspect the product to ascertain the nature of failure or defects. Actxa will repair or service the product at no charge. If the product is defective, it will be replaced with another unit.

Can I Exchange a Product?

For any purchases made on Actxa’s Online Store (https://www.lazada.sg/shop/actxa-pte-ltd/), we do not support the exchange of products after purchase.