Reset Password Instructions

Are you having trouble remembering your password? You can reset your password easily by following the steps below.

Reset Password

1. To reset your password, enter the email address that you have signed up with in the email text field. Then, tap ‘Forgot Password‘.

2. A pop-up window should appear. Tap ‘OK’.

3. Check your inbox for an email with a reset password link. If you don’t see it in your inbox, try checking your Junk or Spam mailbox. It should be an email sent by “”.

<p class=”subpagecontent”>4. A new window browser will be opened. Enter a new password (minimum 8 characters) and tap ‘<strong>Reset Password</strong>’.</p>

Change Password

Do not attempt to pair Actxa’s activity trackers or smart scale with your phone’s bluetooth settings. Only pair your device through the Actxa app when prompted. Just make sure your Bluetooth function is enabled.